Humility – Rick Warren

Embracing Conflict

As a kid, I was very uncomfortable with conflict. I wanted everyone to get along, and when they didn’t, it made me uneasy and anxious. I often tried to solve problems that weren’t really mine, and was eager to build bridges between people in an effort to keep the peace.

Early in my career, as a newly promoted manager in video games, I continued to struggle with conflict, as I interpreted all argument as discord, and I believed it was my responsibility to maintain harmony within the team in order to keep people motivated and moving forward. Once, in a technical team meeting, a discussion about how to approach a challenging new feature turned into a particularly heated argument. As was normal for me, I waded in and tried to diffuse the tension before it got out of hand. A software engineer (who I have since thanked) turned to me and told me that, by trying to make everyone get along, I was in fact blocking creativity and the healthy flow of ideas.

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