After a long period of evolution and growth, Capcom Vancouver employees wanted clarity around performance, expectations, and culture. Their policies and onboarding process needed a refresh, and their HR systems needed to be easier to use and customize.

Our HR team partnered with Capcom leadership to create a full matrix of performance qualities and job level definitions. We redefined assessment measurements and ratings, and delivered a full suite of performance management tools including training. We reviewed all of their employment guidelines and recommended new ones, and we developed a strong relationship with their HR team and craft leaders in order to understand and enhance their management culture, and maximize their many strengths. The feedback we’ve received has been overwhelmingly positive, and we continue to support Capcom Vancouver whenever they need some extra muscle.

Visit the website:


  • Business Systems

  • Employee Engagement

  • HR Consulting

  • Performance + Career

  • Training + Coaching

Jacqueline Winter

“Project House has been filling a critical role for us by leading our operational and strategic HR needs. From everything to dealing with sensitive HR issues to helping us define our culture, through Project House we have been able to make massive strides in a very short period of time. The team has integrated so well and gained trust across the board, and as a result is really looked at as part of our team by all. Project House is definitely a group we want to continue to partner with, and we highly recommend them!”

Jacqueline WinterSenior Director, Finance & Administration, Capcom Game Studio Vancouver
Jenn Routliffe

“The Project House team is great to work with! Heidi brings a very high level of expertise from the gaming industry which has been so helpful in building some of our HR Programs. She is easy to work with, fun and very professional. Definite areas of strength around management development and leadership coaching.”

Jenn RoutliffeDirector Human Resources, Capcom Game Studio Vancouver